Technical Project Manager, Web3 Infrastructure

ChainSafe is a leading blockchain research and development firm specializing in infrastructure solutions for the decentralized web. Alongside our public goods work within significant ecosystems such as Ethereum, Polkadot, Filecoin, and more, ChainSafe creates solutions for developers across the web3 space utilizing our expertise in gaming and bridging. As part of the mission to build innovative products for users and better tooling for developers, ChainSafe embodies an open-source and community-oriented ethos.

At ChainSafe, you’ll be part of a global remote team that believes in the community's vital importance and contributes to advancing humanity with open-source and decentralized technology. To learn more about ChainSafe, visit our website or check out our work on GitHub.

Here’s what you need to know before reading on:

• We believe in collaboration, agile values and the empowerment of people and teams.
• Our tech stack includes Go, Rust, and TypeScript.
• We spearhead ecosystem projects like Lodestar, Web3.js, Forest, and Gossamer.
• Our engineering department acts based on our principles.

Who we need

As a Technical Project Manager, Web3 Infrastructure you’re passionate about blockchain technology and you’d love to take over the responsibility of running a dedicated blockchain ecosystem!

Your good technical knowledge of Web3 and decentralized technologies combined with your experience in infrastructure operations helps you to stay on top of things in a fast-moving and complex environment.

You’re an excellent organizer and a strong communicator working closely with our internal teams, external stakeholders, and partners, keeping everybody on the same page and aligned with a shared vision.

Responsibilities

• You will be responsible for successfully coordinating the setup and continuous operations of new blockchain infrastructure featuring web3 Gaming.
• Be the main point of contact with our partners for alignment on expectations and roadmaps, status updates, priorities and service quality.
• Work closely with our Engineers to proactively identify and improve infrastructure needs like scaling solutions, business continuity, monitoring and metrics, incident response procedures, etc.
• Coordinate with various 3rd party vendors and game studios on deployments to the chain and strategies for supporting the chain.
• Develop a deep understanding of the project, including goals, dependencies, chances and risks. Help the team stay up-to-date on the latest news & developments.
• Facilitate communication between cross-functional teams and lead project management rituals such as stand-up, sprint planning, & retrospectives.
• Proactively resolve or escalate any issues to minimize the impact on client satisfaction, team morale or service quality.
• Encourage a healthy work environment where everyone feels respected, and empowered and has sufficient time to enjoy life.

Requirements

• At least 5 years experience as a Project Manager or Product Owner of infrastructure services.
• Good understanding of DevOps culture and requirements and experience running 24x7 infrastructure services.
• At least 2 years experience in Web3 and a good understanding of Web3 technologies.
• Knowledge and experience with relevant IT Operations processes like incident management, problem management and risk management.
• High service mentality and passion for problem-solving to go above and beyond to serve internal and external stakeholders.
• Strong leadership and team management skills with experience in Agile culture and processes like Scrum and Kanban.
• Excellent communication skills and a high level of emotional intelligence.
• Ability to navigate ambiguity through cross-functional collaboration and strategic decision-making.
• Extremely organized, responsive, & accountable.

Bonus points

• Hands-on experience in software development or system engineering.
• Experience working with open-source software.

Hiring Steps

• Selected candidates will be invited to a 30-minute screening call with one of our tech recruiters.
• Next, candidates will be invited to a 60-90 minute alignment interview.
• Then, candidates will be invited to a 60-90 minute technical interview.

We strongly encourage you to apply even if you don’t fit all the requirements. You don’t have to match all the listed requirements exactly to be considered for this role.

Why Join ChainSafe

Founded by developers for developers, ChainSafe continues to provide opportunities for personal and professional growth, values autonomy and responsibility, has a results-driven environment, and offers flexible work hours.

We care deeply about our values and look for these attributes in every new team member. In addition, we recognize the benefits of cultivating a diverse team and aspire to embed respect for all people into our culture. We encourage women, the LGBTQIA+ community, people of color, and members of any other underrepresented groups to apply.

How to Apply Please fill out the Greenhouse application form below and ensure that you attach your resume and link your Github/Gitlab profile or any software project you have contributed to (if applicable).

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