Web3 Operations Jobs in Asia

Who We Are:

At Galaxy we are building products and services to help the world invest in economic progress. We believe crypto and blockchain innovations will permeate and improve all aspects of our global economy. Our vision is a society where value and ownership flow as freely as information. Galaxy is a digital asset and blockchain leader helping institutions, startups, and individuals access and navigate the crypto economy. As one of the most well-capitalized and trusted companies in the industry, we provide platform solutions custom-made for a digitally native ecosystem across three complementary operating businesses: Global Markets, Asset Management, and Digital Infrastructure Solutions. Our offerings include, amongst others, trading, lending, strategic advisory services, institutional-grade investment solutions across passive, active and venture strategies, proprietary bitcoin mining and hosting services, network validator services, and the development of enterprise custodial technology. Galaxy’s CEO and Founder Michael Novogratz leads a team of crypto enthusiasts, and institutional veterans focused on the future of finance and Web3. The Company is headquartered in New York City, with global offices across North America, Europe and Asia.

Additional information about the Company's businesses and products is available on www.galaxy.com.

What We Value:

We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.

• Seek Excellence.
• Be Selective To Be Effective.
• Be Highly Aligned, Loosely Coupled.
• Disagree Transparently.
• Encourage Independent Decision-Making.
• Build Dream Teams.

Who You Are:

You’re a systems and network engineer who thrives at the intersection of scale, automation, and reliability. You have experience across Linux or Windows platforms, cloud and on-prem networking, and security-focused infrastructure. You care about performance, simplicity, and building platforms that just work. You think in code, design for resilience, and troubleshoot with curiosity. You see infrastructure as a product, not just plumbing.

What You’ll Do:

• Troubleshooting and maintaining Linux servers
• Working with Cisco Nexus, Palo Alto, Meraki, and Zscaler for network operations
• Diagnosing hardware issues with servers, firewalls, and networking gear
• Managing and securing AWS and Azure infrastructure
• Maintaining VPNs, firewalls, and overall network security
• Keeping an eye on system and network performance using monitoring tools
• Managing support tickets and ensuring issues are resolved quickly
• Handling escalations during Japan working hours
• Visiting the Japan data center as needed for on-site troubleshooting

What We’re Looking For:

• Solid experience with Linux administration and troubleshooting
• Strong networking knowledge (routing, switching, firewall policies)
• Familiarity with AWS and/or Azure
• Understanding of network security, VPNs, and firewalls
• Experience with hardware troubleshooting (servers, network devices, etc.)
• Some exposure to observability and monitoring tools
• Self-starter who can work independently and manage priorities

Bonus Points:

• Experience with containerization (Kubernetes, Docker, etc.)
• Knowledge of automation tools like Terraform or Ansible
• Scripting skills in Python, Bash, or PowerShell
• Certifications in AWS, Azure, Cisco, Palo Alto, or Zscaler
• Previous data center experience

What We Offer:

• Competitive base salary and discretionary bonus
• Competitive paid time off
• Company-paid health and protective benefits for employees and their eligible dependents
• Free virtual coaching sessions through Headspace
• Free daily snacks in-office
• Opportunities to learn about the Crypto industry
• Smart, entrepreneurial, and fun colleagues

*Benefits may vary depending on location.

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact  

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