Onboarding Specialist (US Based, Remote)
atCaleb and Brown Pty Ltd
Feb 28
Caleb and Brown is the world’s leading cryptocurrency brokerage, providing a professional service by which our clients can safely buy, sell and swap cryptocurrencies through their very own personal broker. Founded by a small team of crypto experts in 2016, we have grown to a team of 50 staff with a head office located in Melbourne, serving 21,000 clients across 100+ countries through a personalised broker.
By fostering a culture of crypto experience married with professional services, we are building the bridge to the traditional financial world via a personalised service model to ensure our customers are getting the right assistance in their cryptocurrency investment strategy.
A recent report by EY predicted that by 2030, cryptocurrencies and related digital assets could employ 205,000 people in Australia, 17 times the existing workforce. Here's your chance to get in early!
—
Caleb and Brown is committed to a diverse and inclusive workplace. Caleb and Brown is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
About Our Company
Caleb & Brown is a leading digital currency exchange that provides personal cryptocurrency brokerage services to over 26,000 clients in more than 100 countries. We offer a highly personalised service where clients work directly with a broker who provides guidance and support on a wide range of cryptocurrency assets.
We offer a unique, premium service, ensuring clients are all provided with a 24/7 team surrounding every element of their account.
Job Description
We are seeking an Onboarding Specialist to join our team. Responsibilities include:
- Onboarding customers in accordance with AML/CTF regulatory requirements, with a focus on applying KYC and customer due diligence (CDD) procedures
- Providing a smooth and timely onboarding experience for a range of customer types
- Communicating Caleb and Brown’s AML/CTF and regulatory compliance requirements to customers through written and verbal communication
- Resolved customer onboarding matters and queries, including reviewing potential sanctions and adverse media results.
- Collaborating with others on projects to develop and improve our AML/CTF and regulatory obligations
- Apply and maintain other facets of our AML/CTF policies and procedures, including ongoing customer due diligence, periodic reviews, and transaction monitoring as time allows.
This is a remote role, and you must be based in the United States and have a preference for the EST time zone.
Requirements
Skills/Qualifications:
- Experience working in a KYC/AML role, preferably with client-facing responsibilities
- Bachelor's degree or equivalent
- Ability to work independently and collaboratively in a team or remote environment
- Excellent verbal and written communication skills
- Ability to handle multiple tasks and manage time effectively
- Capacity to handle and manage projects of varying complexity
- Highly detail-oriented with strong critical thinking and problem-solving skills
- Strong work ethic and desire to work in a fast-paced environment
- Resilient under pressure and tenacity to face challenges head-on
- Understanding of cryptocurrency markets or blockchain forensic tools (e.g., Chainalysis, TRM Labs, etc.) preferred but not mandatory
Compensation and Benefits
- Quarterly bonuses
- Annual profit sharing
- Competitive health, dental, and vision insurance options
- 2% 401K matching
- 0% trading fees with Caleb & Brown
- Learn from a team of experienced cryptocurrency and traditional finance experts
- Ongoing training and industry development
Requirements
Skills/Qualifications:
- Experience working in a KYC/AML role, preferably with client-facing responsibilities
- Bachelor's degree or equivalent
- Ability to work independently and collaboratively in a team or remote environment
- Excellent verbal and written communication skills
- Ability to handle multiple tasks and manage time effectively
- Capacity to handle and manage projects of varying complexity
- Highly detail-oriented with strong critical thinking and problem-solving skills
- Strong work ethic and desire to work in a fast-paced environment
- Resilient under pressure and tenacity to face challenges head-on
- Understanding of cryptocurrency markets or blockchain forensic tools (e.g., Chainalysis, TRM Labs, etc.) preferred but not mandatory
Compensation and Benefits
- Quarterly bonuses
- Annual profit sharing
- Competitive health, dental, and vision insurance options
- 2% 401K matching
- 0% trading fees with Caleb & Brown
- Learn from a team of experienced cryptocurrency and traditional finance experts
- Ongoing training and industry development
Listed in: Web3 Jobs, Remote Web3 Jobs, Web3 Crypto Jobs, Trading Crypto Jobs, Exchange Web3 Jobs, KYC Crypto Jobs, Legal Web3 Jobs, Compliance Web3 Jobs, Aml Web3 Jobs, Finance Web3 Jobs, Full Time Crypto Jobs.