COE QA- Risk Operation
atBinance
May 30
Founded by Changpeng Zhao (CZ) in 2017, Binance is currently the largest cryptocurrency exchange in terms of daily volume. Binance is the core global exchange. However, Binance operates separate exchanges in some countries such as the US, UK, Singapore, and Turkey due to regulatory reasons.
Since Binance has global operations, the exchange does a lot of hiring on a regular basis. Being a market leader, Binance Jobs also come with significant perks. Most of the jobs are remote, with flexible working hours. Binance also offers health insurance, the option to be paid in crypto, and programs to develop your skills.
If you're looking for Binance US Jobs, a wide range of them are also available most of the time. On average, the Binance Interview process lasts 2-4 weeks with 4 steps: Application Review, Interview, Offer, and finally Onboarding.
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.
Responsibilities:
- Responsible for supervising and controlling the quality of agents' chat and daily operational work
- Formulate and improve the service quality of Risk personnel specification according to business requirements
- Complete quality inspection according to the QA standard for both online and offline business
- Utilize data for value-added analysis and reporting on operations and risk domains
- Provide findings and recommendations for execution by operational teams and executives
- Conduct training for team members to maximize their understanding of our SOP and Quality Standards
- Work closely with other QA team members to do regular calibration to improve our QA ability and current QA standards
- Participate in a fast-paced industry and organization where time to market is critical
- Willing to work alternative hours (e.g., evenings) to connect with teams based in different jurisdictions
Requirements:
- At least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, or Professional Degree in any field.
- Preferable with more than 2 years of working experience in the related field is required for this position
- Excellent understanding of KYC / Fraud / Risk operationSound knowledge of customer satisfaction and quality programs etc
- Organizational and time management skillsEffective facilitation skills in meetings/presentations
- Excellent verbal and written communication skills in English and the language of supporting market A passion for Emerging Technologies related to Blockchain
Listed in: Cryptocurrency Jobs, Web3 Web3 Jobs, Remote Web3 Jobs, Legal Web3 Jobs, Operations Crypto Jobs, Exchange Crypto Jobs, Compliance Web3 Jobs, KYC Crypto Jobs, Quality Assurance Crypto Jobs, Data Web3 Jobs, Full Time Web3 Jobs.