Product Support & Onboarding Specialist | Blockchain & Web3

Web3 Talent

@nikitosovo

Hello, I am -----!

Passionate about Web3, Crypto, and Blockchain. Strong background in Support, Product, and Operations. I bridge the gap between users and product by ensuring seamless onboarding, optimizing customer interactions, and creating structured documentation. Experienced in turning user feedback into actionable product improvements and streamlining communication for better user experience.

What I do best:

  1. Optimize customer support workflows & improve customer satisfaction (Zendesk, Slack, Telegram)
  2. Create clear, user-friendly documentation (FAQs, knowledge bases) for seamless onboarding
  3. Analyze user feedback & implement p...
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Location, Languages, Tags, etc

Active 1 day ago
🚀 In crypto since 2024
🌱 Member since August 2024
Accepts Crypto
Accepts Fiat
Open to Relocation
Open to Full-time
Open to Part-time
Remote

Work Experience

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Social Media

Tell us a joke?

My wife told me to take the spider out instead of killing him. Went out. Had a few drinks. Nice guy. He's a WEB designer.

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Member since August 2024