Customer Service Representative

Web3 Talent

@jankenneth_roy

I am a Customer service and escalation specialist with over 5 years of experience, including high-impact support roles in fintech and the Web3 space. Handled complex case resolutions for Coinbase via Accenture, providing expert-level support in crypto transactions, account issues, and security concerns. Tech-savvy, crypto-enthusiastic, and well-versed in using CRM and ticketing tools like Salesforce, Notion, Trello, and JIRA. Currently seeking a remote customer support role in a Web3 or tech-forward company....

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Location, Languages, Tags, etc

Active 1 day ago
🗣️English
🚀 In crypto since 2018
🌱 Member since April 2025
Accepts Crypto
Accepts Fiat
Open to Relocation
Open to Full-time
Open to Part-time
Remote

Work Experience

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Social Media

Tell us a joke?

What do you call a smart contract that’s always late? A delayed transaction!

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Member since April 2025